February 25 - March 2, 2019

Cashless

Register!

cashless_fastpass_registro

HOW DOES IT WORK?

Cashless replaces cash and card payment. Remember that it will be your only form of payment at the Abierto Mexicano Telcel presentado por HSBC!

Do not forget to recharge your wristband in the Cashless modules that we will have installed around our complex.

With the Cashless bracelet, your experience in the AMT 2019 will be easier since you can consume food and drinks inside the tournament facilities.

FAQ

What is a Cashless bracelet?

It’s your e-wallet for Abierto de Tenis Mifel presentado por Cinemex. This bracelet carries an NFC chip that stores data. It’ll help you buy food, drink and official merchandise products without worrying about using cash or credit cards.

How does the Cashless system work?

Recharge, buy and enjoy. Your bracelet will allow you to buy food and drinks in the food court. Choose what you want to buy and pay your bracelet scanin your bracelet.

How do I get my Cashless bracelet?

Find the Cashless booths at the entrance of the event.

How can I know my balance?

Check your balance at any bar, restaurant or Cashless booth.

Where can I recharge my bracelet?

Add money in the recharge centers with credit, debit or cash.

What happens if my bracelet runs out of money?

Recharge it at any of the cashless booths. Otherwise you won´t be able to buy anything.

Can I use my Cashless to pay at any of the stablishments?

You must pay with cash at the oficial store and merkadito stands.

Can I share my Cashless bracelet with another people?

Use your bracelet responsibly; is your money. This is your responsibility. Bracelets that have been removed, cut and or visibly damaged will not be accepted as a payment method.

In what ways could my Cashless bracelet be damaged?

Do not break the chip or cut it. You can bathe, exercise, swim or do any activity with it.

What happens if I lose my Cashless bracelet?

Treat your bracelet for what it is: Your money. If you lose your bracelet, you can request a new one in the Cashless booths. No confidential information is stored or shared so don’t worry.But remember, if you lose your bracelet, you will lose the money you had in the previous one.

What happens if there is money left on my bracelet at the end of the event?

At the end of the event, you will be able to recover what is left of your credit, visit the cashless booths on site or log into https://my.cashless.media/ to get it back.

What should I do if I have money left over?

We refund it! If you still have money in your bracelet you can request a refund in the cashless modules of the place. The only condition is that you have your bracelet on and that it is not damaged or cut.